Frequently Asked Questions

Yes, Pertandingan Live holds a gaming license issued by the Curaçao eGaming Authority (License No. 1234-456). The license ensures we adhere to strict standards for fairness, security, and responsible gaming, and it is displayed in the site's footer.

After registering, you need to complete the KYC (Know Your Customer) process by uploading a valid ID (KTP or passport) and a proof of address (utility bill or bank statement). The verification usually takes less than 24 hours, after which you can deposit, bet, and withdraw without restrictions.

Pertandingan Live accepts Visa and Mastercard credit/debit cards, e‑wallets (Skrill, Neteller, OVO, Dana), bank transfers via BCA, Mandiri, BNI, and BRI, as well as cryptocurrency deposits (BTC, ETH, USDT). Deposits via e‑wallets and crypto are instant; card and bank transfers may take 1–5 minutes to reflect.

Our odds are updated in real time by a dedicated trading team using advanced algorithms and live match data feeds. When a goal, injury, or other significant event occurs, the odds adjust within seconds. You can see the current odds on the bet slip before confirming your wager.

If a match is postponed before kickoff and not resumed within 48 hours, all bets on that match are void and the stake is refunded to your account. For live bets, if the match is abandoned due to external reasons (e.g., stadium safety), the bet is settled based on the official competition rules at the time of abandonment.

Yes, we offer a suite of responsible gambling tools, including deposit limits, loss limits, session time reminders, self‑exclusion, and the ability to set reality checks. You can access these in the 'Responsible Gaming' section of your account settings. If you need further help, our support team can guide you to professional counseling services.